Frequently Asked Questions

Everything you need to know about shopping at OtherWorld Fashion.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

At OtherWorld Fashion, we are committed to ethical production. 80% of our current collection is made from organic or recycled materials, and we audit our factories annually for fair labor practices.