Returns & Exchanges

At OtherWorld Fashion, we want you to be completely satisfied with your unique finds, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether it is a fit issue or a change of heart, our streamlined process ensures a hassle-free experience for every customer.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Affix Shipping Label

Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Drop Off and Refund

Hand your package to your local courier service; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing